Terms & Conditions
The terms that govern your use of Wild Hub Casino, including bonuses, withdrawals and dispute resolution.
These Terms govern your use of wild-hub.casino and the Wild Hub casino, crash-game and live-dealer services operated by Bushtrack Entertainment N.V. under an Anjouan Gaming License.
1. Eligibility
You must be at least 18 years old and legally permitted to gamble in your jurisdiction. Wild Hub is not available to players in restricted territories listed at registration. It is your responsibility to ensure online gambling is lawful where you reside.
2. Account
One account per person, per household and per IP address. You are responsible for keeping your login credentials confidential. Shared or multiple accounts will be closed and balances may be voided. You must provide accurate registration data and update it if it changes.
3. Deposits and withdrawals
Minimum deposit is €10. Withdrawals require completed KYC verification. We reserve the right to request additional verification documents before processing any withdrawal. Standard withdrawal limits apply per account tier. Players may not withdraw to a different payment method than the one used to deposit, except where the original method does not support withdrawals.
4. Bonuses
All bonuses are subject to wagering requirements detailed on the Bonuses section. Bonus funds cannot be withdrawn until wagering is met. Wild Hub reserves the right to modify, suspend or withdraw bonus offers at any time with reasonable notice. Bonus abuse - bonus-hunting, betting strategies designed to clear wagering with minimal risk, or coordinated multi-account play - will void all associated bonuses and winnings.
5. Prohibited activities
Fraudulent activity, money laundering, collusion, use of automated betting systems, opening multiple accounts, manipulating live dealers and abusive behaviour toward our staff are strictly prohibited. Accounts found in violation will be closed and balances forfeited.
6. Responsible gambling
Wild Hub provides deposit, loss and session limits, cool-off periods and self-exclusion directly inside your account. Players in vulnerable situations are strongly encouraged to use these tools. Self-exclusion requests cannot be reversed before the chosen period ends.
7. Game outcomes & disputes
All game outcomes are determined by certified random number generators (slots) or licensed live dealer studios (live tables). Game logs are the definitive record of any disputed outcome. Disputes must be raised within 30 days of the relevant transaction.
8. Dispute resolution
If a dispute is not resolved by our support team, you may escalate to the dispute resolution body under our Anjouan Gaming License. Escalation contact details are available from support on request.
9. Governing law
These Terms are governed by the laws of the Union of Comoros. Disputes are subject to the dispute resolution procedure under our license.
10. Changes to Terms
We may update these Terms. Material changes will be notified by email and via a banner on the site. Continued use after the effective date constitutes acceptance.
Terms last updated: May 2026.
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