This Privacy Policy explains how Wild Hub (operated by Bushtrack Entertainment N.V., Anjouan Gaming License) collects, uses and protects personal data when you use wild-hub.casino.

What we collect

Account details - name, date of birth, email, phone, address
Verification documents (KYC) required by our regulator
Payment instrument details for deposits and withdrawals
Device, IP and gameplay data for fraud prevention and personalisation
Communications you send us via live chat or email

How we use your data

To operate your account and process deposits and withdrawals
To verify your identity and meet AML/KYC obligations under our Anjouan license
To deliver promotions and product communications (opt-out at any time)
To detect fraud and protect all players on the platform
To improve product, services and player experience

Lawful basis

We process your data under three lawful bases: contract performance (running your account), legal obligation (AML, regulator reporting) and legitimate interests (fraud prevention, product improvement). Where legitimate interests apply we run a balancing assessment and document it.

Data sharing

We share data only with trusted processors - payment processors, KYC bureaus, fraud-detection services - under strict data-processing agreements. We do not sell personal data. We may disclose data to regulators or law enforcement when legally required.

Data retention

We retain account and transaction data for a minimum of 5 years after account closure, as required by our Anjouan license and applicable AML regulations. Marketing-consent data is retained until consent is withdrawn.

Your rights

You have the right to access, correct or request deletion of your personal data subject to our legal retention obligations. You can also withdraw consent for marketing at any time. Send rights requests to [email protected].

Cookies

We use essential cookies for site functionality and optional analytics cookies to understand which pages are most useful. You can manage cookie preferences via the banner on first visit or your browser settings any time after.

International transfers

Some of our processors are based outside your region. We rely on Standard Contractual Clauses (SCCs) or equivalent safeguards when transferring data internationally.

Contact

Data controller: Bushtrack Entertainment N.V. For privacy queries email [email protected].

Policy last updated: May 2026.